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Cloud PABX vs Onsite Hardware PABX


What is cloud hosted PABX/PBX?

A Hosted Private Branch Exchange (PBX) is a cloud-based telephone that gives you business the same features as a traditional PABX. Due to the telephone system being cloud based, the PBX features are hosted and managed by the cloud phone system service provider. Hosted PBX solutions provide small, medium and even enterprise organizations with an advanced cloud telephone system at a fraction of the cost.

A Hosted PBX system is explained below:

  • A telephone system hosted in an off site data center, and delivered through the cloud.

  • Full feature calling capabilities.

  • Flexibility, as it is cloud-based employees can use the service anywhere in the world remotely as if they were in the office.

  • It can be scaled, being adjusted if you grow or downscale.

As the service is hosted, it saves largely on equipment costs that don't need to be physically in the office, cloud-based systems also save on insurance as the system is located remotely. With the roll out of Fibre and LTE throughout the South Africa the quality is now exceptional

Hosted PABX system can now give small businesses the illusion of been a large company due to the quality and features that are provided at a fraction of the cost. These cloud-based service providers are also extremely reliable as they are held in more than one remote data centers. Contingency plans make sure they are always up.


Hosted PABX Features:

  • IVR And Auto Attendants

  • Automated Greetings

  • Call forwarding

  • Queuing of Calls

  • Recording

  • Unlimited extensions

  • Conference calling

In conclusion, these systems are more cost effective, more reliable and more feature rich than the older hardware PABX systems.

Benefits of a Hosted PBX Solution:


  1. Cost Savings – With regards to initial setup costs, ongoing maintenance and insurance costs, you can save up to 60% on a cloud-based telephony PABX system.

  2. Simplicity and Setup – Due to the hosted cloud system running on robust software, most of the setup is done remotely, adding extensions and users, managing auto attendants and greetings is all done by the service provider without them having to be in your office every time.

  3. Local Presence – Hosted Cloud PABX serivice providers have access to practically unlimited VOIP land line numbers. Therefore it is extremely simple to get a local number or port your existing number.

  4. Remote Flexibility –With the advancement of software based computer and desk phones, employees can be connected to the hosted office PABX wherever they are in the world as long as they have internet connectivity.

  5. Scalability – With a Hosted VOIP PABX soloution, you can add and downscale your solution as needed, the solution is not dependent on hardware to scale.

  6. Credibility – Due the feature rich systems of the hosted PABX system, a company can have the same features as larger operations with more budget.


Next step?


If you’re looking for a hosted VOIP PABX solution then you’ve come to the right place. By inputting your company requirements into our quote form, we’ll match you with leading South African PABX suppliers who can meet your specific needs.

It takes just 60 seconds to complete, so you can get the best deals quickly and effortlessly.

Would you like us to do an assessment on your equipment needs?

If you need us to help consult your business on what your requirements are. Book an appoint and we will help guide you on what the best products are, save you money and get the best service.


More Info


Qbox has data from hundreds of office equipment suppliers nationally, we can assist you to get the best quote on brand, quality and service. We use an unbiased rating system that assists with getting the best copiers, PABX and CCTV equipment suppliers for our clients.

Our number one goal is to protect clients and get them the best service possible at the best price possible

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